Privacy Policy
This website, www.curatedskinaesthetics.com.au, is owned and operated by Curated Skin Aesthetics (ABN: 66 666 833 469). If you have any questions or need further information, please contact us at info@curatedskinaesthetics.com.au.
At Curated Skin Aesthetics, we understand that your privacy is important to you and that you care about how your information is used and shared online. This document sets out our Privacy Policy, explaining how we collect, use, and manage your personal information when you interact with this site. We take this responsibility very seriously. We will, by fair and lawful means, only collect sufficient personal and sensitive information which is considered necessary to carry out our business activities and functions. When we collect personal information about you through third parties, we will manage such information in accordance with the Australian Privacy Principles set out in the Privacy Act 1998 (Cth) (Privacy Act).
This Policy applies to our use of all personal data collected in relation to your use of our site. Please ensure you read the Privacy Policy carefully and understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of this website. If you do not accept and agree with this Privacy Policy (https://www.oaic.gov.au/privacy/the-privacy-act/), you must stop using this website immediately.
Personal Information
If you engage with us via this website, or choose to become our client, we may ask to collect the following kinds of personal information:
Your name and email address
Your address and phone number
Your opinion about future topics, products, or services through surveys, forms, polls, and questionnaires
Information that allows us to tailor our content to your needs when you sign up for one of our webinars or promotional events
Your IP address, and information about your browsing history to help us improve the usability and appeal of our website. More information about this can be found in the section on Cookies below.
Collection and Use
We may collect your personal information by various means including:
An opt-in form for our mailing list
When you complete the contact form or email us
Client engagement through the purchase of any service or product
Client referrals
Automatically, through the use of cookies
We use this information to:
Respond to your inquiries
Provide you with relevant news and updates about our services
Improve our website and the services we provide
We will only collect your personal information:
With your full awareness and consent, such as when you email us, tick a checkbox, or fill in a form
If we need it to provide you with information or services that you request
If we are legally required to collect it
For necessary administrative processes if you become our client
If we believe that we can demonstrate a legitimate interest in using your data for marketing purposes, although we will always give you the option to opt-out.
Sensitive Information
We understand that some personal information is particularly sensitive, and that you are trusting us to keep this information confidential.
We will only collect sensitive information through reasonably secure methods, such as:
Through our intake form when you book an appointment
During Zoom consultations or in-person consultations
When you send us information via email (please note email may not be sufficiently secure for highly sensitive data)
We collect this information to:
Provide you with the services you have requested
Ensure that we are providing you with the most appropriate services
The sensitive information we ask for may include:
Your birth date
Your medical history
Your financial data
Information about your lifestyle and relationships
We are committed to securely storing and handling your sensitive information. Sensitive data is stored on a password-protected computer, and only authorized personnel may access it. Some sensitive information may be securely stored online or in the cloud.
Sensitive information may also be collected from children under the age of 18 with the presence and full consent of their parent or guardian.
All archived sensitive information is securely destroyed after 7 years.
You may choose not to provide us with your sensitive information; however, if you choose not to, we may not be able to provide you with the services you request.
Disclosure of Information
We may disclose your information to:
Provide you with the services you have requested
Send you products you have purchased
Support services like virtual assistants or contractors who assist us in fulfilling our services
We will only disclose your information if required by law, or in certain circumstances, such as when there are grounds to suspect unlawful activity related to our functions. In such cases, we may disclose your information in response to a subpoena, court order, or other legal request.
We will use all reasonable means to protect the confidentiality of your information while it is in our possession or control. We will not share your information with any third parties except as necessary for our services or as outlined above.
Security
We take reasonable physical, technical, and administrative safeguards to protect your personal and sensitive information from misuse, interference, loss, unauthorized access, modification, and disclosure.
We store your files securely, ensure that sensitive information is only accessible to authorized staff, and conduct regular audits of our security systems.
Cookies and Analytics
Cookies are small text files used to improve your website experience and collect statistics or marketing information. You can configure your browser settings not to accept cookies, but this may interfere with the functioning of the website.
We use cookies for the following purposes:
Analytical cookies to track how our website is used
Necessary cookies to prevent cross-site request forgery
We use Google Analytics to collect information about your use of our website to improve its functionality. You can find out more about the information Google collects and how it is used here: https://support.google.com/analytics/answer/6004245. Google also provides an add-on for your browser to opt-out of Google Analytics.
Access to Information
You can contact us to access, correct, or update your personal information at any time. Unless restricted by confidentiality obligations or other legal reasons, we will provide access to your information within 30 days.
Complaints
If you have concerns or would like to request a change to your personal information, you can contact us at info@curatedskinaesthetics.com.au. If you are not satisfied with our response, you may seek a review through the Office of the Australian Information Commissioner or your state or territory health ombudsman.
Notification of Change
If we change our Privacy Policy, we will post the updated version on our website with the new effective date. Please revisit this page periodically to stay informed. Your continued use of this website indicates that you agree to the latest version of this Privacy Policy.
Notification of Breach
In the event of a serious data breach, we will immediately assess the situation and take appropriate action. If necessary, we will notify the Office of the Information Commissioner and, if appropriate, inform you directly or publicly.
Curated Skin Aesthetics 2024